What is Confirmit
Confirmit provides comprehensive data reporting solutions that enable you to accurately and effectively analyze and share powerful insights across your organization.
- Real-Time Results.
- Instant Analytics.
- Data Analysis.
- Dashboards.
- Mobile Reporting.
- Alerts & Action Management.
Confirmit Survey Design Software and Analysis
Confirmit’s advanced survey design software, also known as Confirmit Authoring, is a professional survey tool that enables you to design surveys that are highly sophisticated to support a variety of survey programs such as Customer Experience, Voice of the Customer, Voice of the Employee, and Market Research. With the ability to author a survey once, then deploy it across multiple channels — including digital, web, CAPI, CATI, mobile, and paper — it ensures the most efficient use of your time while maximizing results.
Features and Benefits
- Engaging design — Customize with Images & Multimedia
- Multichannel delivery -Save Time by Smartly Deploying One Survey
- Succinct Survey — Capitalize on Your Unstructured Data
- Consistent Quality — Test Survey Functionality & Configure Access
- Efficient Construction — Easily Repurpose Questions from Multiple Sources
Gain richer insights into your markets, customers, and employees by mapping multiple data sources together with Confirmit’s data integration software. Move beyond survey results by adding business data so you can generate new insights and suggest tactical and strategic actions. These will drive business performance improvements for your customers.
Data Collection Software
Use Multiple Channels to Maximize Responses
Data Integration Software
Reap Richer Insights by Merging Business Data
Gain richer insights into your markets, customers, and employees by mapping multiple data sources together with Confirmit’s data integration software. Move beyond survey results by adding business data so you can generate new insights and suggest tactical and strategic actions. These will drive business performance improvements for your customers.
You need to use the right feedback and research channels for your audience to deliver insight that drives action. Confirmit’s data gathering software allows you to be where your respondents are, so you maximize response rates and provide a positive survey experience. Every survey you run can be made available via multiple channels and respondents can even switch between channels mid-survey to suit their needs
Deliver Complete, Efficient Market Research Services
Deliver Complete, Efficient Market Research Services
Survey Designer by Confirmit
Confirmit makes it easy for you to monitor survey performance with our at-a-glance survey key metrics dashboard. With this tool, survey designers can easily see how well their survey is performing in real-time.
How Can Survey Designer Help My Business?
- Easily create engaging surveys
- Reduce respondent drop-off
- Save time and deploying surveys faster
- Reduce costs through improved productivity
Confirmit Reportal
Confirmit Reportal is no ordinary reporting platform. The beauty of Reportal is its immense flexibility as a wholly customizable reporting, dashboarding, and portal development platform. With Reportal you can create fully tailored reports that deliver deeper levels of detail and insight, dependent on your individual requirements.
Action Management
Confirmit Action Management watches your survey results for you, assigns issues and appropriate actions to the correct department or individual, and allows you to report on the company’s caseload and ROI — so you can turn an unhappy customer into a happy one and track the costs and benefits of doing so. Action Management provides businesses with configurable workflows and automated escalation processes which are highly configurable to meet all business needs. As a result, you can ensure your survey results are more than just measurements and are used to take positive action in potentially negative customer situations.
Confirmit provides market research software that helps agencies and in-house research teams offer an end-to-end service to customers, streamlining internal processes for efficiency and cost-savings.